Introduction
At Neighborhood Mortgage Company, we understand that trust is the foundation of any relationship. We’re committed to protecting your privacy and ensuring that your personal information is handled with care. Whether you’re navigating the home-buying process, refinancing, or simply exploring your options, we’re here to safeguard your data at every step.
This Privacy Policy explains how we collect, use, and share your information, as well as your rights regarding your data. By using our website or services, you agree to the terms outlined here. If you have any questions, we’re happy to assist.
SMS/MMS Policy
- No mobile opt-in data will be shared with third parties for marketing purposes.
Information we collect
We collect the following types of personal information:
- Contact Information.
Name, address, email, and phone number. - Financial Information.
Income, credit history, and banking details necessary for mortgage applications. - Identification Information.
Social Security Number (SSN), driver’s license, or other government-issued IDs. - Browsing Information.
IP address, browser type, and activity on our website.
How we use your information
We use your information to:
- Process and evaluate mortgage applications.
- Communicate updates, offers, and other relevant services.
- Comply with legal and regulatory requirements.
- Improve our website and user experience.
Sharing your information
At Neighborhood Mortgage Company, we are committed to maintaining your trust, and part of that commitment is being transparent about how and why we share your information. Your personal information is shared only in circumstances where it is necessary to provide our services, comply with legal obligations, or protect our operations. For instance, we may share your information with third-party service providers who assist us in processing your mortgage application, verifying your credit history, or facilitating communications. These partners are carefully selected and contractually obligated to use your information solely for the services they provide to us and to maintain its confidentiality.
In some cases, we may be required by law to share your information with regulatory authorities, law enforcement agencies, or courts. This could occur in response to a subpoena, legal proceeding, or other lawful requests to ensure compliance with federal or state regulations. Additionally, sharing your information may be necessary to protect our legal rights or defend against claims.
Finally, we may share your information with your explicit consent in situations where you authorize us to disclose it to third parties, such as co-applicants, real estate agents, or other financial institutions you wish to involve in the mortgage process. It’s important to note that we do not sell your personal information to any third parties for marketing or other purposes. We are committed to using your data responsibly and in ways that align with your expectations and our core values.